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Scanner Price Accuracy Voluntary Code:
http://www.competitionbureau.gc.ca/eic/site/cb-bc.nsf/eng/01262.html
Key Features of the Code
The Item Free Scanner Policy – The Retailers' Promise of Price Accuracy.
If the scanned price of a non-price ticketed item is higher than the shelf price or any other displayed price, the customer is entitled to receive the item free, up to a $10 maximum. When the item has a price tagged, the lowest price applies. When identical items are incorrectly priced, the second one will be sold at the correct price.
What does the Code cover?
The Code covers all scanned merchandise at participating retail outlets where this sign is displayed at the store entrance or checkout.
Scanning Code of Practice
If the scanned price of a non-price item is higher than the shelf price or any other displayed price, the customer is entitled to receive the first item free, up to a $10 maximum. If a Code of Practice problem cannot be resolved at the store level, please call 1-866-499-4599 to register your complaint. |
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