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Problems with importing from the U.S.
the warranty may not be the same or void
some vehicles are ineligible for entry into Canada
some manufacturers do not allow their dealers to sell cars to cross border shoppers – dealers who get caught may be fined or face other risks to their franchise
if you are not importing through a third party (a Canadian dealer or broker), you will have to sell your existing car privately
Provincial and federal government rebates for buyers of fuel efficient cars may not apply to cars brought in from the U.S.
Lemon laws and CAMVAP arbitration do not extend to imported vehicles
if you import a vehicle personally, and you have a legal dispute with the selling dealer, you will have to sue in the U.S.
ACURA-HONDA
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Honda Canada
1-888-946-6329 (Honda)
1-888-922-8729 (Acura)
300 Middlefield Rd, Scarborough, ON M1S 5B1
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NO Warranty Coverage
No warranty coverage.
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AUDI
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Audi
1-800-822-2834
777 Bayly Street West, Ajax, ON
L1S 7G7
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Warranty Coverage
Will have full Canadian warranty.
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BMW
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BMW Group Canada (Incl. MINI)
1-866-805-5853
920 Champlain Court, Whitby
L1N 6K9
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Warranty Coverage
Warranty coverage, but free scheduled service, standard in Canada, will not be offered.
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CHRYSLER
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Chrysler Canada
1-800-465-2001
1-800-387-9983 (Quebec)
3000 Temple Dr, Windsor, ON
N9A 4H6
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NO Warranty Coverage
U.S. cars brought into Canada new will not be covered on either side of the border.
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FORD
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Ford Motor Company of Canada
1-800-565-3673
The Canadian Rd, Oakville, ON
L6J 5E4
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Warranty Coverage
U.S. warranty of 3 years/36,000 miles bumper-to-bumper and five years/60,000 miles on powertrain will apply.
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GENERAL MOTORS
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General Motors of Canada
1-800-263-3777 (English)
1-800-263-7854 (French)
1908 Colonel Sam Drive, Oshawa, ON L1H 8P7
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Delayed Warranty Coverage
The owner of a new GM car imported from the U.S. must wait until the car is 6 months old before registering the warranty.
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HYUNDAI
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Hyundai Auto Canada
1-800-461-8242
1-800-461-5695 (Quebec)
75 Frontenac Dr, Markham, ON
L3R 6H2
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Limited Warranty Coverage
Will honour the five year/60,000 mile warranty, but not the 10 year powertrain warranty that comes with U.S. market cars. The Canadian roadside assistance will not be honoured.
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INFINITI
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Infiniti Canada
1-800-387-0122
5290 Orbitor Drive, Mississauga, ON L4W 4Z
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Warranty Coverage
Warranty applies with U.S. warranty limits. Four years/60,000 miles bumper to bumper and six years/70,000 miles on the powertrain.
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KIA
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KIA Canada
1-877-542-2886
180 Foster Crescent, Mississauga, ON, L5R 4J5
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Warranty Coverage Unknown
Warranty coverage unknown.
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MAZDA
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Mazda Canada
1-800-263-4680
55 Vogell Road, Richmond Hill, ON
L4B 3K5
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NO Warranty Coverage
No provision to cover new U.S. spec cars bought in the U.S. and registered in Canada.
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MERCEDES-BENZ
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Mercedes-Benz Canada
1-800-387-0100
98 Vanderhoof Ave, Toronto, ON
M4G 4C9
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NO Corrosion Coverage
Car must be modified to meet Canadian specs by a Mercedes-Benz Canada dealer and certified that standards are met. Mercedes-Benz Canada then issues a Letter of Compliance, and the same 4 year/80,000 km warranty as Canadian market cars. There is no corrosion warranty and no extended warranty is available.
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MITSUBISHI
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Mitsubishi Motor Sales of Canada
1-888-576-4878
2090 Matheson Blvd. E., Mississauga, ON, L4W 5P8
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Limited Warranty Coverage
Will honour the 5 year/60,000 mile new vehicle limited warranty but not the 10 year extended powertrain warranty.
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NISSAN
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Nissan Canada
1-800-387-0122
5290 Orbitor Drive, Mississauga, ON L4W 4Z5
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Delayed Warranty Coverage
Nissan vehicles must first be registered in U.S. for coverage to apply. If the car moves to Canada after it is six months old the warranty will be valid. However, if a U.S. market car is brought to Canada and sold before the car is six months old, the warranty will be void.
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SUBARU
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Subaru Canada
1-800-894-4212
560 Suffolk Court, Mississauga, ON
L5R 4J7
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Limited Warranty Coverage
The car must either be returned to the U.S. for warranty repairs, or the owner can have the car repaired by a Subaru dealer in Canada, pay for it in full, and submit the bill to Subaru U.S. for re-imbursement.
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SUZUKI
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Suzuki Canada
100 E. Beaver Creek Rd, Richmond Hill, ON
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No Coverage Forenza/Reno
Suzuki Canada will provide the equivalent warranty coverage for Suzuki vehicles that originate in the U.S., but the car has to be offered in Canada (the Suzuki Forenza and Reno sold in the U.S. are not sold here, so won’t be covered).
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TOYOTA-LEXUS
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Toyota Canada
1-888-869-6828 (Toyota & Lexus)
1 Toyota Place, Scarborough ON,
M1H 1H9
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Warranty Coverage
Will honour U.S. warranty.
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VOLKSWAGEN
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Volkswagen of Canada
1-800-822-8987
777 Bayly Street West, Ajax, ON
L1S 7G7
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Warranty Coverage
Will have full Canadian warranty, but may not cover things like an extended service plan.
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VOLVO
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Volvo Cars Canada
1-800-663-8255
175 Gordon Baker Road, Toronto, ON
M2H 2N7
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Warranty Coverage
Warranty applies in 50 U.S. States and Canada.
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